Privacy Policy

WebSmarter.com


Privacy Policy


Effective Date:  February 24,2025


WebSmarter.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our services. By accessing WebSmarter.com, you consent to the data practices described in this policy.



1. Who We Are


Our website address is: https://websmarter.com.


2. Data Collection


We collect various types of data to enhance our services and user experience. The types of data collected include:




  • Personal Information: Name, email address, phone number, and billing details when you register for our services or contact us.




    • Example: When you sign up for a consultation, we collect your name and email to schedule your session and send follow-ups.






  • Technical Information: IP address, browser type, operating system, and other device-related details to improve website functionality.




    • Example: If you experience technical issues, we may use your browser details to diagnose compatibility problems.






  • Usage Data: Pages visited, time spent on the site, interaction with content, and navigation patterns.




    • Example: We analyze which services pages are most frequently visited to improve content and design.






  • Sensitive Information: If required for certain services, we may collect additional information such as business registration details or authentication credentials, ensuring confidentiality and protection.




    • Example: If you request advanced marketing analytics, we may require access to social media account insights.






  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.




    • Example: If you comment on an article, your profile picture (if linked to Gravatar) will be displayed publicly. The Gravatar service privacy policy is available at

https://websmarter.com/privacy-policy/
    • .






  • Media Uploads: If you upload images to the website, avoid embedding location data (EXIF GPS). Visitors can extract location data from images posted on the site.




3. Data Use


The data we collect is used for the following purposes:




  • Service Provisioning: To deliver, maintain, and improve our reputation management and social media marketing services.




  • Customer Support: To respond to inquiries, process requests, and troubleshoot issues.




  • Marketing Communications: To send relevant promotions, service updates, and industry news, subject to user consent.




  • Security & Fraud Prevention: To protect against unauthorized access, abuse, and fraudulent activities.




  • Legal Compliance: To meet regulatory requirements and enforce our Terms of Service.




4. Cookies


We use cookies for website functionality and convenience.




  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for one year.




  • A temporary cookie is set on the login page to determine browser compatibility and is discarded when you close your browser.




  • Login cookies last for two days, screen options cookies for a year, and “Remember Me” login sessions persist for two weeks.




  • Editing or publishing an article saves an additional cookie indicating the post ID, which expires after one day.




5. Embedded Content from Other Websites


Articles may include embedded content (e.g., videos, images, articles) that behave as if the visitor has directly visited the external website. These sites may collect data, use cookies, embed third-party tracking, and monitor user interactions.


6. Data Storage & Security


WebSmarter.com implements robust security measures:




  • Encryption: All sensitive information is encrypted during transmission and storage.




  • Secure Servers: Data is stored in access-controlled environments.




  • Access Restrictions: Only authorized personnel have access to personal data.




  • Regular Audits: We perform security assessments to identify and mitigate risks.




7. Data Retention


We retain personal data as follows:




  • Account-Related Data: Retained for the duration of the user relationship and a reasonable period thereafter.




  • Marketing Data: Retained until users opt out or request deletion.




  • Comments: Retained indefinitely for moderation purposes.




  • Registered Users: User profile information remains until manually edited or deleted by the user.




8. Data Sharing


We do not sell personal information. Data may be shared with:




  • Service Providers: Third-party vendors assisting with hosting, payment processing, or analytics.




  • Legal Authorities: When required by law or to enforce legal rights.




  • Business Transfers: In cases of mergers, acquisitions, or restructuring.




  • Password Resets: Your IP address will be included in password reset emails.




9. User Rights


You have the right to:




  • Access & Correction: Request access to and correction of your personal data.




  • Opt-Out of Marketing: Unsubscribe from promotional communications.




  • Data Deletion: Request deletion of personal data (excluding required legal or security data).




  • Restrict Processing: Limit how your data is used under certain conditions.




  • Portability: Receive a copy of your data in a structured format.




To exercise these rights, please contact us at info@websmarter.com | 1(833) 858-9327.


10. Where Your Data is Sent




  • Visitor comments may be checked through an automated spam detection service.




11. Policy Updates


We may update this Privacy Policy as needed. Users will be notified via email or website announcements regarding significant changes. Continued use of our services after updates constitutes acceptance of the new terms.


12. Contact Information


For questions or concerns about this Privacy Policy, contact us at:


info@websmarter.com | 1(833) 858-9327


13. Legal Basis for Data Collection


Our data collection is based on:




  • User Consent: When users voluntarily provide information.




  • Contractual Necessity: When required to fulfill service agreements.




  • Legal Compliance: When mandated by regulations.




  • Legitimate Interests: For security, business operations, or improving services.




Last Updated: 2/24/2025